When a guest asks for sauce on the side, what should you do on the order?

When a guest asks for sauce on the side, what should you do on the order?

• A. Enter 'Sauce on the side' on the ticket only if the kitchen memo allows.
• B. Call the kitchen to ask for sauce on the side but not update the ticket.
• C. Enter 'Sauce on the side' on the ticket and verify with the kitchen.
• D. Remove sauce entirely from the order and do not notify the kitchen.

Answer: (C)

When a guest asks for sauce on the side, the key is to document the modification on the order ticket and confirm it with the kitchen. Entering the note on the ticket communicates the exact prep instruction, and verifying with the kitchen makes sure they’ve received and understood it, so the dish is prepared correctly and served as requested. Relying on a memo or making a call without updating the ticket can lead to miscommunication or missed modifications, and removing the sauce and not notifying the kitchen ignores the guest’s preference entirely.

When a guest asks for sauce on the side, the key is to document the modification on the order ticket and confirm it with the kitchen. Entering the note on the ticket communicates the exact prep instruction, and verifying with the kitchen makes sure they’ve received and understood it, so the dish is prepared correctly and served as requested. Relying on a memo or making a call without updating the ticket can lead to miscommunication or missed modifications, and removing the sauce and not notifying the kitchen ignores the guest’s preference entirely.